Table of contents

  1. Scope of application
  2. Subject matter of the contract
  3. Conclusion of contract
  4. Remuneration
  5. Disruptions of performance
  6. Alternative Dispute Resolution

1) Scope of application

1.1 These General Terms and Conditions (hereinafter “GTC”) of , trading as “nutrica.eu” (hereinafter “Intermediary”), apply to all contracts for the mediation of contracts (hereinafter “Main Contract”), which a consumer or entrepreneur (hereinafter “Customer”) concludes with the Intermediary via the website of the Intermediary. The inclusion of the customer’s own terms and conditions is hereby objected to, unless otherwise agreed.

1.2 A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

2) Subject matter of the contract

The subject of the contract between the customer and the agent regulated in these GTC is the brokerage of contracts concluded between the customer and a third-party supplier (hereinafter “supplier”). The content of the main contract results from the respective item or service description on the website of the respective provider. The service obligation of the intermediary is limited to forwarding the customer to the offer of the respective provider via its website by means of an electronic link. The agent does not become a party to the main contract himself and does not accept any declarations of intent concerning the main contract. Furthermore, the intermediary does not guarantee that a contract is actually concluded between the customer and the provider. The fulfilment of the main contract is not carried out by the intermediary but by the respective provider. The legal provisions in the relationship between the customer and the provider as well as any contractual conditions of the respective provider that deviate from these apply to the main contract.

3) Conclusion of contract

3.1 The agent provides the customer with various advertising links or banners on his website, through which the customer is forwarded to the offers of the respective provider by mouse click. The provision of these advertising links or banners represents a binding offer by the intermediary to conclude an intermediary contract, which the customer can accept by clicking on the respective advertising link or banner with the mouse.

3.2 The text of the contract regarding the brokerage is neither stored by the broker nor is it accessible to the customer after submission of his contractual declaration.

3.3 Only the German language is available for the conclusion of the contract.

4) Remuneration

The brokerage of the main contract is free of charge for the customer. Any costs incurred by the customer as a result of the brokered main contract shall be notified to the customer in the offer of the respective provider and, in the event of the conclusion of a contract, shall be settled directly by the provider with the customer. In this respect, the statutory provisions in the relationship between the customer and the provider apply, as well as any deviating contractual terms and conditions of the respective provider.

5) Service disruptions

5.1 The intermediary is liable to the customer according to the legal regulations for service disruptions in connection with the mediation of contracts in the relationship between the intermediary and the customer.

5.2 The agent is not liable for service disruptions in the main contract between customer and provider. The customer must assert claims for service disruptions in the main contract directly against the respective provider.

6) Alternative dispute resolution

6.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr.

This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer.

6.2 The mediator is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.